Can I visit the Cathedral?

Yes, the Cathedral is now fully open to visitors from 10am to 4pm from Monday to Saturday, and from 12.30pm to 3pm on Sunday, unless stated otherwise please check our upcoming closures page. In order to keep our staff and visitors safe we are following Government and Church of England guidance on COVID-19.

To help keep everyone safe it is mandatory that you wear a mask (unless medically exempt) and we ask that you be mindful of others as you move around the space.

We also advise you not to attend the Cathedral if you are feeling unwell or have come into contact with anyone who has tested positive with COVID-19.

The most important symptoms of COVID-19 are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

If you have any of the symptoms above, even if your symptoms are mild, stay at home and arrange to have a test.

You must also self-isolate if you are told to do so by NHS Test and Trace, for example if you have come into contact with someone who has tested positive. This remains the law, regardless of your vaccination status.

Our staff are regularly cleaning the visitor areas and touch points to keep the Cathedral clean and safe for visitors and staff.

Will there be toilets available?
Yes, toilets are available in St. Michael’s Gallery. Accessible toilets are also available in the undercroft – these are accessed via a lift so please do let a member of staff know if you need access. Unfortunately there are currently no baby-changing facilities available.

Will the Tower and Blitz Museum be open?
Neither the Blitz nor Tower are open.

Will there be a chaplain available?
We are currently working with fewer volunteers so unfortunately there will not always be chaplains available for you to speak to. However our Welcome Team can give you contact details of someone you can arrange to speak to should you require this.

Will your Gift Shop be open?
Our BRAND NEW Cathedral gift shop is now open! You can also purchase souvenirs from our online shop. Please click here.

Will there be hand sanitiser available?
Yes, hand sanitiser is available at the entrance and at regular intervals within the building.

Will I be able to light a candle?
You may light a candle within the New Cathedral. The candle-stands are pre-populated with candles and there are disposable tapers to use to avoid the need to handle anything unsafely.

Can I take photos?
Yes! We welcome visitors taking photos but we ask that you are aware of the impact upon others in the building when doing so.

Can I bring my children?
Yes! Children are very welcome to attend. All that we ask is that whilst we all become accustomed to recent changes you ensure that children are supervised whilst in the space.

Can I visit with a group?
Yes. Please visit our group visits page for all the information you need.

Can I make a donation?
Yes! The Cathedral is a self-funded organisation that relies on public donations to enable us to stay open over 365 days a year for free to the public! You can donate with a card via one of our contactless donation points, or alternatively cash donation boxes are available (the boxes are emptied regularly and locked away securely when the building is not in use). The boxes are cleaned regularly and are emptied in accordance with safe hygiene practice. Ways of donating online – either on a one-off basis or regularly – can be found by clicking here.

Are services taking place? Can I take part?
We are now open for people to come and worship in person and are also live-streaming our services here.

Can I bring my dog with me?
Dogs are welcome within the Cathedral Ruins, although we do ask that you are mindful of other visitors and that dogs are kept on a lead. Dogs are not permitted within the New Cathedral with the exception of assistance dogs.

If you have any queries or concerns please do not hesitate to get in touch with us – contact details can be found here. Thank you for your help in keeping everyone safe during this time.