Exciting news - we are re-opening to tourists from May 17th and introducing a brand new ticketing system! Click here for details.

Can I visit the Cathedral?

In line with Government COVID-19 lockdown restrictions, the Cathedral will be open for private prayer and reflection from 11am to 3pm from Monday to Saturday, and from 12pm to 3pm on Sunday. In order to keep our staff and visitors safe we are following Government and Church of England guidance on COVID-19.

Please read the information below to ensure that your time with us is safe for all.

In accordance with the Government’s guidelines, upon entry to the Cathedral we will ask you to check-in using the NHS COVID-19 app or to provide your name and contact details for the Test and Trace service. Since 8 August, in accordance with laws in England, face coverings or masks are compulsory in places of worship unless you have an exemption.

Please only visit with people from within your household or support bubble.

Following Government guidelines, please avoid unnecessary travel and stay local where possible.

Visitors must ensure that they are observing social distancing. You must keep at least a 2 metre (6 feet) distance (which is approximately 5 Cathedral floor tiles) from staff and other visitors outside of your household or support bubble.

Our staff are regularly cleaning the visitor areas and touch points to keep the Cathedral clean and safe for visitors and staff. All of our chairs are cleaned after every use.

Will there be toilets available?
Toilets are available on Sunday mornings but unfortunately there is no toilet provision for the public at other times.

Will the Tower and Blitz Museum be open?
Neither the Blitz nor Tower are open.

Will there be a chaplain available?
In order to reduce risks we are working with a reduced staff level, and no volunteers, so unfortunately there will be no chaplains available for you to speak to. However our Welcome Team can give you contact details of someone you can arrange to speak to should you require this.

Will your Gift Shop be open?
The Cathedral gift shop remains closed at this time – but however you can purchase souvenirs from our online shop. Please click here.

Will there be hand sanitiser available?
Yes, hand sanitiser is available at the entrance and at regular intervals within the building.

Will I be able to light a candle?
You may light a candle within the New Cathedral. The candle-stand is pre-populated with candles and there are disposable tapers to use to avoid the need to handle anything unsafely. You can also light a candle online on our virtual prayer wall – please click here.

Can I take photos?
The purpose of a visit is currently for individual private prayer and reflection only and as such we ask that you are aware of the impact upon others in the building.

Can I bring my children?
Children are very welcome to attend with other members of their household or support bubble. We ask that you ensure that children observe social distancing and are respectful of other visitors.

Can I visit with a group?
The Cathedral is currently only open for individual private prayer and reflection, and meeting with others outside of your household or support bubble is not permitted.

Can I make a donation?
Yes! We are really glad of your support in maintaining the Cathedral’s ministry at a time when hope needs to be sustained and fear resisted. You can donate with a card via one of our contactless donation points, or alternatively cash donation boxes are available (the boxes are emptied regularly and locked away securely when the building is not in use). The boxes are cleaned regularly and are emptied in accordance with safe hygiene practice. Ways of donating online – either on a one-off basis or regularly – can be found by clicking here.

Are services taking place? Can I take part?
For the time being Morning Prayer, Evening Prayer, and the Litany of Reconciliation will be taking place online and we will continue to stream these services via Facebook Live. You can find full information here. The Sunday Eucharist is taking place in person in the Cathedral, but we strongly encourage you to join online where possible. We warmly invite you all to join us virtually.

If you have any queries or concerns please do not hesitate to get in touch with us – contact details can be found here. Thank you for your help in keeping everyone safe during this time.

COVID safety information and FAQs

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