Can I visit the Cathedral?

As of the 17th of May, in line with current government restrictions, the Cathedral is once more open for tourists. If you are visiting in a group you are able to do so within the legal gathering limits (up to 30 people outdoors, or up to 6 people or 2 households/bubbles indoors). In order to keep our staff and visitors safe we are following Government and Church of England guidance on COVID-19.

Please read the information below to ensure that your time with us is safe for all.

In accordance with the Government’s guidelines, upon entry to the Cathedral we will ask you to check-in using the NHS COVID-19 app or to provide your name and contact details for the Test and Trace service. Since 8 August, in accordance with laws in England, face coverings or masks are compulsory in places of worship unless you have an exemption.

Visitors must ensure that they are observing social distancing. You must keep at least a 2 metre (6 feet) distance (which is approximately 5 Cathedral floor tiles) from staff and other visitors outside of your household or support bubble.

Our staff are regularly cleaning the visitor areas and touch points to keep the Cathedral clean and safe for visitors and staff.

Will there be toilets available?
Yes, toilets are available but unfortunately there are currently no baby-changing facilities available.

Will the Tower and Blitz Museum be open?
Neither the Blitz nor Tower are open.

Will there be a chaplain available?
In order to reduce risks we are working with a reduced staff level, and limited volunteers, so unfortunately there may be no chaplains available for you to speak to. However our Welcome Team can give you contact details of someone you can arrange to speak to should you require this.

Will your Gift Shop be open?
Yes! Our BRAND NEW gift shop is located in the Nave. You can also purchase souvenirs from our online shop. Please click here.

Will there be hand sanitiser available?
Yes, hand sanitiser is available at the entrance and at regular intervals within the building.

Will I be able to light a candle?
You may light a candle within the New Cathedral. The candle-stand is pre-populated with candles and there are disposable tapers to use to avoid the need to handle anything unsafely. You can also light a candle online on our virtual prayer wall – please click here.

Can I take photos?
Yes you may take photos for private use. As ever though we ask that you are aware of the impact upon others in the building whilst doing so.

Can I bring my children?
Children are very welcome to visit! We do ask that you ensure that children observe social distancing and are respectful of other visitors.

Can I visit with a group?
Yes, as long as your group falls within the current legal gathering limits. Please see the group booking page for more information.

Can I make a donation?
Yes! We are really glad of your support in maintaining the Cathedral’s ministry at a time when hope needs to be sustained and fear resisted. You can donate with a card via one of our contactless donation points, or alternatively cash donation boxes are available (the boxes are emptied regularly and locked away securely when the building is not in use). The boxes are cleaned regularly and are emptied in accordance with safe hygiene practice. Ways of donating online – either on a one-off basis or regularly – can be found by clicking here.

Are services taking place? Can I take part?
Yes – please see our worship page for more information.

If you have any queries or concerns please do not hesitate to get in touch with us – contact details can be found here. Thank you for your help in keeping everyone safe during this time.

COVID safety information and FAQs